Stage 7 of 7 · Complete
Complete: your AI team is yours to run
Handover is done. You have the manual, a trained operator, your day-30 results and a written support arrangement. The AI keeps working, and we are one message away.
What this stage is
Complete means the project is delivered, not that we disappear. Your team runs the AI day to day, and we cover what goes beyond that under the arrangement agreed at day 30.
Any change that adds new behaviour gets a short written scope first, as it did during the build. No surprise invoices.
See it in action
Example chats and screens from this stage. Chats are illustrative, for a fictional business.
Updating an answer yourselves
Your operator opens the AI Agent and edits its instructions. The training shows each step.
Asking for something new
New behaviour is always scoped first. No surprise invoices.
What you have now
Handover pack
How to update answers, your hand-over routine, the template list, and what the AI cannot do.
Training recording
For anyone new who joins your team.
Day-30 report
Results against the goals in your approved plan.
Support arrangement
In writing: what is covered and what is scoped separately.
What we keep doing
- Review conversations at the cadence in your support arrangement.
- Turn every confirmed miss into a new test so fixes stay fixed.
- Scope new ideas with time and cost before any work starts.
Keeping your AI accurate
Four habits that keep answers right as your business changes.
Ticks are saved in this browser only, so you can work through the list over several days.
Where this leaves you
There is no next stage. From here the AI runs as part of your business, with our team behind it.
What you will hear from us
- Same WhatsApp group
Your account owner stays your contact. - For new work
A short written scope before anything starts.
Common questions
Who do we contact now?
The same WhatsApp group and account owner as during the project.
How do we add something new?
Message us. You get a short written scope with time and cost before work starts.
Can we pause the AI?
Yes. Ask us and we switch it off in under a minute, and every new chat goes to your team.
Do we have to keep paying you?
No. Support after handover is optional, month to month, with 30 days' notice to stop. Your AI keeps running in your own accounts either way.
What if we move to another provider?
You own everything we built. When we stop working together you get a handover pack within 5 business days: every account, who has access, how to remove ours and how each automation works.
Will the AI get worse over time?
Not by itself, but your business changes. Prices, promotions and hours left out of date become wrong answers, so keeping them current matters most.
How do you keep it stable long term?
With a support arrangement, model changes trigger a safety re-test, every miss becomes a permanent test, and we check each quarter that the AI still matches your approved plan.
Questions about your stage?
Message us in your project WhatsApp group, or start a chat here. Your account owner replies.