CRM

Pipeline stage

A position in your sales pipeline: where an opportunity sits between first contact and closed-won. Used for forecasting, sales-team prioritisation, and identifying where deals get stuck.

What it means

Pipeline stage is the position of an active sales opportunity inside the sales process. Common stages: New, Qualified, Proposal Sent, Negotiation, Closed Won, Closed Lost. Each stage has rough probabilities attached for revenue forecasting (a deal in Proposal Sent might be 40 percent likely to close, a deal in Negotiation 70 percent).

Pipeline stage is distinct from lifecycle stage, which describes the contact as a person. A single contact can have multiple pipeline opportunities over their lifetime.

Why it matters

Pipeline stage is what makes revenue predictable. With clean stages and probability weights, you can forecast next quarter's revenue from your pipeline without crystal balls.

It is also how you spot bottlenecks. If 40 percent of opportunities are stuck in Proposal Sent for over 30 days, your proposal process or pricing is the problem, and that is where to focus.

Example

A B2B agency reviews their pipeline monthly. They notice deals are spending 45 days in 'Negotiation' on average, twice the previous quarter. Investigation: a new senior manager is adding extra approval steps. They streamline the process, average time in Negotiation drops to 18 days, and same-quarter close rate jumps 30 percent.

Where this comes up

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